Introduction:-
Remote Assistance is an inbuilt software that can be used to get help from a remote administrator or friend regarding computer software problem and even you can help your friend regarding any problem using it. this feature/software is included into windows xp and later version of microsoft windows and is primarily used by a novice(user) for consulting regarding any problem with computer to expert
Steps:-
- Start remote assistance bye going through the link
Start > All Program > Remote Assistance.
- Now click "invite someone to help you" link As shown in the picture.
- by doing this you will get a screen having three option/ways to do remote assistance.
- using windows messenger(easiest).
- using email.
- save invitation as file(similar to 2nd method)
window showing these option is shown below
click one of these.
4)
- Using windows messenger
- Sign in windows messenger using hotmail, passport email id if you do not have one create one from here.
- Now goto options
actions > ask for remote assistance.
- Now select one of your friend for remote assistance(make the Expert your friend for remote assistance if he/she is not in your friend list).
- Set time limit and password and give this password to the expert.
- expert is now prompt for password on entering a conformation message is displayed on the user computer.
- You are now connected.
- Save invitation as file And Using email
- Set time limit and password for security.
- Save it to the desktop.
- Send this file to the expert through email or using any email client having send file functionality like gtalk, yahoo messenger or using any portable media like pendrive.
- Open this file on the experts computer and type the password that user has set.
- Now user will be promted that the expert is trying to connect to your computer, so press ok
- You are now connected.
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